Welcome to your April newsletter! This month, we’re highlighting the variety of local and national discounts you can receive as a Carer in Wiltshire, as well as exciting daytime discos run by Age UK. For more information see below!

We hope you enjoy!

Age UK Wiltshire Daytime Discos  

Why not join one of the daytime discos run by Age UK. Open to everyone aged 55 plus. This is a chance to enjoy music from the 50’s 60’s 70’s and even the 80’s! A little bit of nostalgia and a chance to reminisce, have fun and socialise. 

Whether you’d like to boogie on the dance floor or simply sit back with a drink and enjoy the tunes, there’s something for everyone. 

Spaces are limited, but generally there is no need to book. Just go along on the day. 

Upcoming Forward Carers sessions

Join our upcoming learning sessions designed to support you in your Caring role.

Check out what’s on below, and make sure to book your place!

Attending Carer Support Groups or Cafés can make a big difference if you’re looking after someone. They’re not just about talking—they offer emotional, practical, and even health benefits.

They run throughout the month in various locations around the county, making them accessible and flexible. You don’t have to attend every one, just when you feel it would be helpful. 

Of course, Support Groups and Cafés are not for everybody, and there are plenty more activities available to you if this doesn’t sound like your cup of tea. 

However, for many, attending these groups brings huge benefits which can help you grow in feel happier and more confident in your Caring role. 

Carer Support Groups in Action: From Hidden Carer to Community Volunteer

Below is a recent story written by Cyrillia, who was a Carer and is now one of the Carers Together Wiltshire volunteers.

She has been a volunteer running Trowbridge Carer Café for a few years now, and her story highlights the tangible benefits that Carer Support cafés can have for Carers, helping to fight isolation, and bring confidence and joy back into the lives of Carers.

This is her story, in her own words:

“Going back in time I didn’t even know there was such a thing as a Carer Cafe, never mind becoming a volunteer at one.

In the beginning I hadn’t known I was a Carer either. I was just a daughter, I did what daughters do, or for that matter sons, husbands and wives, even children.

Many unpaid Carers don’t recognise themselves as Carers and identify as “doing what needs to be done” for a loved one. Simply put unpaid Carers are often family members, friends or neighbours who support someone who couldn’t manage without them – for example someone who is older, frail, seriously ill, disabled, or living with a long-term condition.

I had watched my mum and dad care for various family members and then my dad had to care for my mum. Did he think of himself as a Carer in the early days, I don’t think so.

Years passed, then the time came when it was dad’s turn to move in with me. I was working part time by then and the first few years were fine but slowly my caring role grew almost withoutmy noticing.

Dad’s health continued to deteriorate and he had a fall while I was out shopping one day and I knew things needed to change. I contacted Wiltshire Council for support. It was then that I became aware of charitable organisations, whose mission is to help people like me, unpaid Carers.

As soon as I called they were so helpful.

They completed a Carers Assessment; I received the help and advice I needed, and I could ask for financial help to pay a Carer who would come in to give me some time to myself.

One thing that crept up on me was the feeling of isolation, even when I was in company.

I also felt trapped, as a social person, I missed the company of others who understood. Then I was told about the Carer’s Café, where I could meet others just like me.

I was nervous the first day, I nearly didn’t go in, but I’m so glad I did. I soon found that we supported one another, there was no need for explanation, we understood.

Though friends and past work colleagues tried to be sympathetic and make the right noises, I knew they didn’t get it, so I would change the subject. I wasn’t looking for sympathy.

I made new friends at the Café, we didn’t just talk about our problems, we talked about everything else, often making one another laugh. If we had any issues, there would often be someone who had experienced similar problems who would offer the odd word of wisdom.

If you need tailored support and advice, or a Carers Assessment, a friendly volunteer at the Café will happily refer you to the team at Carers Together Wiltshire and someone will get back to you to help you through what can be a difficult time.

After my father passed away, I was still welcome at the Café for 18 months and in my case, they were looking for another volunteer, and I offered my help, that was three years ago now. 

I’m so glad I walked into the Trowbridge Carer Café that day.”

Cyrillia’s story is an inspiring account of how easy it can be to become isolated and stuck when a sudden Caring responsibility emerges.

By reaching out to her local Carer Café she was able to find new confidence and joy in her Caring role, making lifetime friends along the way.

What’s happening in Wiltshire

If this sounds like support which you might be interested in, make sure to contact your local Carer Support Group or Café to get involved.

Here, we’ve listed some of the options and useful contacts to help you get started.

Carers Together Wiltshire

Carers Together Wiltshire offers a range of events and in-person Carers Cafés where unpaid Carers can meet others, get information, and access friendly local support. The wider partnership also provides practical help including Carer Assessments, activities and breaks, a Carer talk and support service, and workshops to help Carers in their role. For more information, Carers can contact 01380 710300 or enquiries@carerstogetherwiltshire.org.uk.

Beyond Dementia

Beyond Dementia, as part of Carers Together Wiltshire, offers support groups for Carers of people living with dementia, giving them a safe and welcoming space to meet others, share experiences, and receive practical and emotional support. Their wider community groups are designed to be uplifting and social for people living with dementia and family Carers alike, helping both to stay connected and improve wellbeing.

They also provide training for Carers, including friendly online courses that help family Carers understand dementia, support someone well at home, and look after their own wellbeing too. This can be especially helpful for Carers who want more confidence, knowledge, and practical ideas as their caring role develops. 

Parent Carers Cafés

For Parent Carer Café updates, signing up for the dedicated updates is a useful way to hear about upcoming sessions, including face-to-face and virtual opportunities. And for Carers who cannot easily leave the house because of their caring responsibilities, online Carer support groups and virtual sessions may offer a more flexible way to stay connected and receive support from home.

Wiltshire What’s Online

We realise that sometimes your caring role makes it difficult to leave the house. 

Maybe you would benefit from attending online Carer support groups, if you are unable to leave the person you care for? 

If so, check out the range of online events happening in Wiltshire on our What’s Online.

Welcome to your March newsletter! This month, we’re highlighting the variety of local and national discounts you can receive as a Carer in Wiltshire, as well as this month’s featured offer Key OSS. There’s also an important update regarding a change to the Carers Cafes in Wiltshire.

We hope you enjoy!

Featured Offer: Key OSS

I am a mum of 2 special needs children trying to create a judgment free zone for other SEN children and their adults during school holidays where they can be creative, play, learn and be themselves.  

I try to offer a variety of activities and locations. Parents stay and hopefully relax a little while supervising. I have offered sessions such as arts and crafts, disco’s, animal petting, trips on a canal boat, Easter bunny visits, magicians, a Santas grotto and much more in between, as well as a monthly soft play session. I have also helped to plan, organise and run children’s (and some adults!) birthday parties to take the stress off parents.  

For children 2-18 years WITH flexibility depending on the sessions. 

Please contact us on the email below or find us on Facebook. 

Important Update Regarding Carers Cafes in Wiltshire

Many of you will already be aware of the sad news that Carer Support Wiltshire is closing. We are writing with an important update to reassure you, your local Carer groups and support are continuing. 

What’s happening from 1 April 2026 

Carer Cafés are continuing 

From 1 April 2026, Home – Carers Together Wiltshire will take over the Carer Cafés in: 

• Amesbury 

• Calne 

• Ludgershall 

• Westbury 

• Warminster 

Please see the link to the Carers Cafes below: 

Nothing is changing about where the Cafés are held or how they run. They will stay as the same friendly, welcoming spaces many Carers know and trust. 

Many of the volunteers who have supported these Cafés will continue, so you can still see familiar faces. 

Mental Health Cafés are continuing 

We will keep the Mental Health Cafés going in: 

• Salisbury 

• Trowbridge 

Carers Together Wiltshire will do this in partnership with Avon and Wiltshire Mental Health Partnership NHS Trust (AWP), so Carers can still access local emotional wellbeing support. 

“Here to Talk” phone befriending is continuing 

The “Here to Talk” telephone befriending service will also move to Carers Together Wiltshire. 

If you already use this service, Carer Support Wiltshire will contact you to ask for your consent to safely share your details with us. This is to follow data protection rules. Our aim is to make sure support continues smoothly, with no gaps. 

Bereavement Help Points (planned) 

Carers Together Wiltshire is also working towards a partnership with Dorothy House to support Bereavement Help Points across Wiltshire, so Carers who are dealing with loss can access kind, timelysupport. 

Change can feel unsettling, especially when you are already supporting someone else. Carers Together Wiltshire is on doing all they can to ensure continuity, stability and compassion. 

If you have any concerns, please do contact them by checking out their website below:

Upcoming Event: Support for Working Carers Discovery Session

Wednesday 11th March 2026 marks Young Carers Action Day, a national day dedicated to raising awareness of the challenges faced by the estimated 120,000 Young Carers across the UK.  

Young Carers can face an array of additional challenges as a result of their role, often impacting their own education, wellbeing and childhood.  

Young Carers Action Day shines a light on these challenges, highlighting how through signposting, support and community, we can help Young Carers live their childhood too.  

Fair Futures for Young Carers

This year’s theme is “Fair Futures for Young Carers.” The campaign focuses on ensuring that young people with caring responsibilities have the same opportunities as their peers to learn, grow, and achieve their ambitions. 

Research from Carers First highlights the scale of the challenge: 

• Only 45% of Young Carers leave secondary school with five GCSEs including English and Maths 
• Just 49% meet the expected standard in reading, writing and maths at the end of primary school 
  

These figures highlight how caring responsibilities can create barriers that affect not only a young person’s current wellbeing but also their future opportunities and life outcomes. 

At Forward Carers, we see first-hand the realities of this.  

We recently supported a 14-year-old girl who had become the primary Carer in her household after her mother left the family home. 

She was caring for her father, who has learning difficulties, a physical disability, and ongoing mental health challenges, as well as her younger brother, aged eight. 

With no other adult in the home, she had taken on responsibilities far beyond what most children experience. Her role included: 

1. Supporting her father with bathing, toileting and getting out of bed 
2. Cooking meals for the household 
3. Helping her younger brother get to school and supporting him with homework 
4. Leaving school during the day to check on and support her father 
   

This level of responsibility meant she had very little time to focus on her own education, friendships, and wellbeing. 

Sadly, this situation is not unique. Many Young Carers are managing similar responsibilities every day. 

With the right support, recognition, and access to services, Young Carers like her can be supported to reduce the weight of these responsibilities and focus on their own wellbeing, education, and future aspirations. 

In this example, our Young Carers Service were able to offer practical and community-based opportunities. This included providing food vouchers to help with immediate financial pressures, as well as inviting the children to attend local youth clubs and organised trips to encourage social interaction, confidence building, and respite from caring responsibilities.  

In addition, the family were signposted to Early Help services and Social Services so they could access further guidance, coordinated support, and longer-term assistance where needed. 

However, thousands of Young Carers across the UK are still facing similar situations without the support they need. Young Carers Action Day is an opportunity to shine a light on these hidden challenges and drive change. 

Our Commitment to Young Carers 

At Forward Carers, we are committed to ensuring that Young Carers are recognised, supported, and given the opportunities they deserve. 

Our mission is to build Carer Friendly Communities, where unpaid Carers of all ages are valued and supported to maintain their own wellbeing alongside their caring role. 

Every Young Carer deserves the chance to learn, grow, and enjoy their childhood. By working together as communities, partners, and services, we can help create fairer futures for Young Carers everywhere. 

Click HERE to find out more about Young Carers Action Day 2026! 

National Employee Appreciation Day, held on the first Friday of March each year, is an opportunity for organisations to celebrate their staff, recognise those who go the extra mile, and acknowledge the contribution employees make to business success.

Recognition does not always have to come in the form of financial reward. While bonuses and pay increases are welcome, appreciation can also be demonstrated through understanding, flexibility and compassion. For employees who are also unpaid Carers, this kind of support is not simply “nice to have” — it is essential.

Unpaid Carers look after someone who depends on them due to disability, serious illness, frailty or addiction. Caring can be emotionally and physically demanding. When combined with a rigid, uncompromising full-time job, the pressure can quickly lead to stress, sickness absence or even resignation.

Research from Carers UK shows that 2.6 million people have given up work to care — that’s around 600 people every day. Behind each number is a skilled, experienced individual who may have wanted to remain in employment but felt they had no choice.

One of the most powerful ways an organisation can demonstrate appreciation is through supportive leadership. A line manager who acknowledges, understands and empathises with caring responsibilities can make the difference between an employee thriving or leaving.

By adopting a Carer Friendly Employer approach:

• Staff retention strengthens
• Absenteeism reduces
• Experienced and talented employees remain within the organisation

Want to find out more about how workplace training can help your business?    

Join our free 30-minute interactive Discovery Session to explore the business case for Carer Friendly workplaces. Around 1 in 7 employees is balancing work and caring responsibilities in your workforce today— learn who they are and how to support them. We’ll share practical tips and quick wins, our workplace training options and explain how you can achieve the Carer Friendly Employer Commitment Mark certification. 

Read the story below. Connie, an unpaid Carer, illustrates how the actions of a line manager — both negative and positive — can have a profound impact, and how tools such as a Carer ID card and a Carer’s Passport can transform working life.

We are delighted to be recruiting an additional staff member to join our team in Wiltshire!

This role involves raising awareness of the lives of unpaid Carers, building B2B relationships, and delivering the Carers ID Card scheme and our Carer Friendly Communities objectives.

This role is ideal for an enthusiastic, compassionate, organised and skilled communicator.

Read the full Job description. Applications should be sent to julie.robinson@forwardcarers.org.uk by Wednesday 11th March 2026 and interviews will be held on Wednesday 18^th March 2026. 

Project Co-ordinator at Forward Carers

Job Role: Project Co-ordinator Wilshire (Two Years Fixed Term) 

Job Level: Co-ordinator 

Purpose:  The Forward Carers Project Co-ordinator will support the Programme Manager and wider team to deliver the Carer Friendly Wiltshire programme helping with day-to-day tasks to ensure smooth and effective delivery of the Online Digital service, community outreach and Carers ID card. You will also Support our Dorset programme as required. 

Hours of work: This role is part time, please include your preferred hours in your application.  

Job location:  Home based with travel across Wiltshire, with some travel to Dorset and BCP. The nature of the role could require occasional regional and UK travel.  

Salary: £25,947  

Reporting to: Programme Manager  

About Us: Established in 2014, Forward Carers is an award-winning not for profit social enterprise on a mission to create Carer Friendly Communities across the UK, places that understand and support unpaid Carers. We achieve this by developing partnerships with not-for-profit organisations who deliver our services. We also work directly with services, businesses, and employers to empower them to support the unpaid Carers in their communities.  

Our current contracted services are Birmingham Carers Hub & Young Carers Service, Sandwell Carers Hub, Dudley Adult Welling being & Young Carers Service Walsall Carers Hub, Carer Friendly Wiltshire and delivering the Carer Friendly ID scheme in Dorset. We also seek charitable funding from organisations such as the Big Lottery. We are a flexible and inclusive team and welcome applications from candidates from diverse backgrounds, including unpaid Carers and ex-Carers.  

Your Impact:  

As Project Co-ordinator, you will deliver the successful implementation of the Carer Friendly Communities Projects in Wiltshire. This role involves raising the awareness of Carer friendly Wiltshire online service, building business to business (B2B) relationships, raising awareness of the lives of unpaid Carers, including Young Carers within the local and business community, delivering the Carers ID Card scheme and our Carer Friendly Communities objectives. You will collaborate with local Carers, businesses, organisations, Stakeholders and Service partners to support in improving the identification and lives of unpaid Carers.  

Key Responsibilities 

Business and community relationships:  

• Build and maintain relationships with local communities and develop the Wiltshire Carer Friendly Communities Project, including the Carer ID Card and Wilshire Emergency planning support. 

• Seek out and engage businesses and organisations to make an offer a Community Pledge of support, including to our Carers ID Card – Wellness Directory  

• Approach businesses in a wide range of ways, including door to door, digital and events 

• Support identification of hidden Carers and signposting Carers for support  

• Work closely with partners to build Carer Friendly GP’s, PCN’s, and Hospitals 

Stakeholder Engagement: 

• Work closely with internal teams and external partners to ensure strong working relationships  

• Enable and empower Carers and Young Carers to have a voice within the programme to provide their valuable feedback. This includes finding and supporting Volunteers Carer Ambassadors 

• Represent Forward Carers at a wide range of events and meetings in a professional manner, including Carers week, Carers Rights day, and Young Carers Action Day 

• Support Carers to access our online services, helping them navigate to online support as well as helping them book onto events, activities or for 1:1 support, this could be face to face, via emails or over the phone. 

Reporting and Communication: 

• Provide data to our internal reporting systems in an accurate and timely manner 

• Respond to telephone and email enquiries, conveying accurate information promptly and appropriately 

• Contribute innovative ways to identify hidden Carers and new business leads 

• Lead on the Carer Friendly Monthly Newsletter 

• Deliver and support Carer Friendly Communities Discovery sessions for local partners, business and Carers ensuring a timely follow up on any leads and all actions 

Administrative Support:  

• Support the administration of customer surveys and other team communications 

• Assisting in the preparation and distribution of materials and stationery required for events 

• Preparing and providing Business welcome packs, certificates and any other admin required by project 

• Updating internal CRM system (Salesforce) with project activities and impact  

• Providing content for socials, newsletters and in print materials, as directed by the Programme Manager and Communications team.  
  

Who You Are: As a Project Co-ordinator you will be responsible for supporting the Programme Manager in implementing and developing our Carer Friendly Communities programmes in Wiltshire and supporting colleagues in Dorset. An enthusiastic, compassionate, organised and skilled communicator with experience of nurturing professional and community relationships in a range of contexts. You will be an effective team player with the ability to be flexible and adaptable to support on other projects as needed. This role requires driving, your own vehicle and fluent spoken English to effectively communicate with stakeholders.  

You’ll Thrive With:  

• Local knowledge: You will be building successful B2B relationships. A sound understanding of Wiltshire rural and urban communities will help you in this role. 

• Exceptional Skills: Possess good organisational and communication skills and ability to deliver present our offer to Carers, businesses and local communities.  A passion for impacting positive change in the lives of unpaid Carers. 

• Personal Strengths: Diplomacy, strong intrapersonal skills, and ability to negotiate. Self-discipline, and compassion defines your approach to work and life.  

Ready to Make a Difference? If you’re passionate about enhancing the lives of Unpaid Carers and thrive in a role that requires independent working and offers variety, challenge, and the opportunity to grow, we would love to hear from you. Your journey with Forward Carers promises to be rewarding, impactful, and a vital part of our community’s support system.  

How to Apply?  

To apply for the role of Carer Friendly Project Coordinator at Forward Carers, please submit your CV, a one-page covering letter, your preferred part-time hours and your response to the questions below.  

Your covering letter should show your experience or your potential to learn skills, and passion for the role. Include specific examples that show your what will make you successful in B2B relationships, networking, and stakeholder engagement.  

In addition, please answer the following questions and submit this with your application.  

Pre-interview Questions (please respond to both question on a maximum of one page of A4) 

1. Business Relationship Experience: This role involves approaching businesses, sole traders and organisations to secure a pledge of support (such as a discount or offer) for our Wellness Directory. Can you describe a time you identified and engaged potential businesses, how you approached them and what the outcome was? Please include what you did to overcome any barriers?  

2. Collaborative Stakeholder Engagement: A significant part of this role involves collaborating with unpaid Carers, stakeholders and external partners. Could you provide an example of a situation where you worked with a diverse group of stakeholders to develop programme or projects goals, and what were the key challenges and successes of this collaboration? 

If shortlisted and invited for an interview, we will use your responses to these pre-interview questions as a key part of the interview process. This approach will allow us to gain deeper insights into your experiences and how they align with the needs of our organisation.  

Applications should be sent to julie.robinson@forwardcarers.org.uk by Wednesday 11th March 2026 and interviews will be held on Wednesday 18^th March 2026. Please notify us at the point of application if you will require an alternative date. Thank you  

If you are invited to interview, we will ask you about any adaptations or accessibility needs that will support you to bring your best self to the interview. 

Joseph Edge, a PhD student at Birmingham City University, is recruiting participants from across the UK to fill out an online survey about how LGBTQIA+, autistic people understand romantic relationships. The survey would take no longer than 30 minutes to complete and is part of a PhD study on autistic romance.

If you wish to take part you must meet the following criteria:

Aged 18+
Identify as LGBTQIA+
Have an autism diagnosis. No relationship experience is required to take part – just your opinions!

The survey is open response, meaning that you can write as much (or as little) as you like for each question. The questions ask about your understanding of romantic and intimate relationships and you should be willing to discuss this, alongside your autistic and LGBTQIA+ identities. Examples of question topics include communication, identity and what a relationship means to you. There is an information sheet to read once you click the link, alongside providing some basic information about yourself (age, gender identity etc). The survey responses are anonymous.

Any questions? Reach out to Joseph Edge, PhD researcher:
joseph.edge@mail.bcu.ac.uk

Welcome to your February 2026 Newsletter! This month, we’re focussing on some of the newest businesses to become Carer Friendly, as well as the great discounts and exclusive offers you can get as a Carer both in Wiltshire and nationally. We’ll also be previewing the upcoming Online Carers ID Card Discovery sessions.

We hope you enjoy!

Featured Offer

Ebb & Flow – 20% discount with your Carers Card in the shop.  

Lynn owns Ebb & Flow, a Carer Friendly candle and gift shop in Woodborough near Pewsey, Wiltshire. She is also a full-time Carer for her husband, who lives with Parkinson’s and dementia. When he became ill, Lynn stepped away from her corporate career to care for him, knowing she needed to protect her own mental health and wellbeing along the way. 

Already drawn to holistic living and spiritual growth, Lynn poured her heart into creating a space that reflects calm, compassion and connection. Ebb & Flow is a true haven — a place where people are welcomed with open arms, invited to enjoy a coffee, have a chat, and feel supported. The shop is a natural extension of the online Parkinson’s support group Lynn runs, offering love, understanding and community. 

At the heart of Ebb & Flow is a commitment to quality, environmentally friendly and vegan candles — beautiful to look at and kind to the planet. But the candles are just the beginning. Lynn now offers Reiki, meditation and spiritually inspired collections, including her much-loved Goddess range, all flowing from her own ongoing spiritual journey. 

Lynn understands the challenges Carers face and offers a listening ear, a safe space, and gentle signposting to local and national Carer support organisations when needed. 

As a thank you, Carers receive a discount on purchases in-store — a small gesture to recognise the care you give every day. If you can’t visit instore – give Lynn a call or log onto her website for candles, gifts and supplies that support your caring journey.  

Lots of love and blessings, 
Lynn x 

Unit 5, Woodborough Yard, Pewsey, Wiltshire, SN9 5PF – 07768 244497 

Candles – Gifts – Holistic supplies – Workshops 

Our Newest Carer Friendly Business

Wiltshire Farm Foods has become the latest businesses to become Carer Friendly. They’re offering support and discounts to Carers on their Frozen Meal delivery service, to help you manage on those busy days!

Read more about it by clicking the link below!

Upcoming Online Carers ID Card Discovery Sessions

The next online Carers Card Discovery Sessions are taking place on the 24th February 2026 at 1.30pm and 6.30pm! 

Feel free to join us and discover how to get and use the card, why it’s important, the exclusive benefits and discounts it offers and how we raise awareness of Carers in the community. 

The presentation is for approximately 45 minutes with 15 minutes questions and answers at the end.

Follow the links below to confirm your place! 

Do you know a business, or someone who’d like to offer a discount to Carers – perhaps a Carer Friendly café or boutique?

By registering an offer, they can join our Carer Friendly Community for FREE, alongside national partners, and receive a complimentary business promotion pack. 

Register here: Register a discount (tfaforms.net)

Drop us an email and we will contact them to see if they’d like to join our Carer Friendly community. carerfriendly@forwardcarers.org.uk

Happy New Year and welcome to the January edition of our Carer Friendly Newsletter. As we step into a new year, we want to say a heartfelt thank you to all unpaid Carers for everything you do every day.   

In this Newsletter, we’re shining a light on support for Carers in military families. Caring within the Armed Forces community can bring unique experiences and pressures, and we’re pleased to share information about the services and organisations in Wiltshire that are here to support both Carers and their families.

We’re also reminding Carers to book onto one of our Carer ID Card Discovery Sessions. These friendly sessions show you how to make the most of your Carers ID Card, from accessing discounts and local offers to using it as recognised Carer identification. Whether you’re new to the card or have had it for a while, there’s always something new to discover. 

We hope this newsletter helps you feel informed, valued, and supported as the year begins. As always, you’re not alone and we’re here to support you every step of the way. 

 

Featured offer– Burnt Orchid Organics

Creating Sensory‑Safe Moments of Calm for Carers- 10% discount on all products using CODE: CFP10

“Caring for a loved one is an act of deep commitment — but it can also be exhausting, overwhelming, and emotionally heavy. As someone who spent many years as an unpaid Carer for my own family, I know how easily your own wellbeing can slip to the bottom of the list. The days blur, the responsibilities stack up, and even small sensory stresses can feel too much.

Burnt Orchid Organics was born from that experience.

I wanted to create something gentle, grounding, and accessible for people who give so much of themselves. My handcrafted sensory‑safe sprays are designed for Carers who may be navigating fatigue, neurodivergence, anxiety, or simply the constant ‘on‑ness’ of supporting someone else. Every blend is formulated with soft, breathable botanicals—never overpowering, never synthetic—so they can offer calm without adding to sensory load. 

These sprays are quick to use, easy to carry, and ideal for those tiny pockets of time Carers rarely get: a moment before a medical appointment, a pause after a challenging conversation, or a breath of clarity before the next task begins.  

Burnt Orchid Organics exists to remind Carers that they deserve care too. A minute of grounding can make a meaningful difference—and sometimes, that minute is all we have.” – Annette

Military Personnel and Family Support

Military life can bring pride, purpose and community, but it can also bring real pressures for families. Frequent moves, time apart, changing routines, and the impact of injury, illness or trauma can all affect everyday life. In Wiltshire, there is a strong network of organisations working together so that serving personnel, veterans, and their loved ones can access the right help at the right time.

Dorset and Wiltshire Online Discovery Sessions 

Online Carers Card Discovery Sessions are taking place on the 24^th February 2026 at 1.30pm and 6.30pm. Join us and discover how to get and use the card, why it’s important, the exclusive benefits and discounts it offers and how we raise awareness of Carers in the community. 

See the link below to book through Calendly. 

Military life can bring pride, purpose and community, but it can also bring real pressures for families. Frequent moves, time apart, changing routines, and the impact of injury, illness or trauma can all affect everyday life. In Wiltshire, there is a strong network of organisations working together so that serving personnel, veterans, and their loved ones can access the right help at the right time.

Why Carer identification matters in the Armed Forces community 

Within military families, many people provide extra support without ever thinking of themselves as a “Carer”. But recognising caring early can make a big difference. 

A Carer (in this context) is someone who provides unpaid help to a family member or friend who couldn’t manage without support because of illness, disability, mental health needs,addiction or injury. This could include a partner supporting a veteran with physical injuries, a parent helping an adult child who is unwell, or a young person supporting a parent or sibling. 

Being identified as a Carer can help people access advice, emotional support, practical help, and opportunities to take a break, all of which supports wellbeing and helps families stay resilient. 

Have a look at the support we offer through Carer Friendly Wiltshire, including the Carers ID card.  

Local support you can access in Wiltshire 

Carers Together Wilsthire (support for unpaid Carers) 

If you are supporting someone and think you may be a Carer, you can contact Carers Together Wiltshire for practical and emotional support, advice, and help to understand what’s available. 

📞 01380 710300 
📧 enquiries@carerstogetherwiltshire.org.uk

Military family support services and partners

Help for Heroes 

Help for Heroes provides life-changing physical, mental and financial support to UK veterans and those close to them.

Youth Options (workshops and resources for military families) 

Youth Options has launched a programme (supported by The Armed Forces Covenant Fund) to support military families with workshops and tailored resources.

Bereavement support in Wiltshire 

Military families can also be affected by bereavement, sometimes in complex or life-changing ways. If you or someone you care about is grieving, there is support available across Wiltshire. 

These services aim to support people both in and having left military service, as well as their families and those who care for them. If any of this sounds like your situation, you deserve support and reaching out can be the first step that could make a difference.  

Forward Carers is delighted to present Ridgewater Energy with our Carer Friendly Employer Commitment Mark, recognising the organisation’s commitment to creating a supportive, inclusive workplace for employees who also have unpaid caring responsibilities. 

This award is given to employers who can clearly demonstrate progress against our five Carer Friendly Standards. These standards help ensure that staff who are Carers feel recognised, understood, and supported, including having the flexibility to take additional time off when needed to meet their caring responsibilities. 

Peter Bywater, Managing Director at Ridgewater Energy, said: 
“We are really proud to receive this award, in recognition of our company’s culture, under which, we care about our employees and give them the support and flexibility, to fulfil any caring responsibilities they may have now, and in the future. We recognise that there is always more we can do, but in achieving this recognition, we have made a strong commitment to carry on providing and strengthening this support.” 

One Ridgewater employee, who is an unpaid Carer for their parents, shared the impact this support has had: 
“I really value and appreciate knowing that the support is there, when I need it. Because, I know there is the flexibility for me to have extra time off, flexibility in attending appointments and knowing the company I work for, fully support my needs and go beyond what is typically expected from legislation, I can focus on both my wellness and my parents care, knowing they have my back.” 

Across the UK, 1 in 7 workers are unpaid Carers. Many juggle demanding roles at home and work and are often the most skilled and experienced staff. Without the right support in work, Carers Uk estimate 600 people in UK leave work every day due to caring.  

Ridgewater Energy has taken proactive steps to address this. Their team completed Carer Awareness Training, increasing understanding of unpaid caring roles and equipping advisors and assessors with the knowledge to better support clients and advocate for Carers. The organisation also actively supports the wider caring community through donations, attending events, delivering talks, and ensuring Carers’ needs are considered throughout their projects. 

Rachel Close, Programme Manager for Community and Business Relationships at Forward Carers, said: 
“We are incredibly impressed by the dedication and care Ridgewater Energy has shown in putting the wellbeing of their staff at the heart of their workplace culture. Their commitment goes beyond supporting employees who are Carers – by completing our Carer Awareness training, they have ensured that all staff are equipped to recognise and understand the challenges Carers face, both within their workforce and across the wider community. It’s inspiring to see a company using this knowledge to guide others towards support, creating a ripple effect of care and understanding that truly embodies what it means to be a Carer Friendly Employer.” 

Forward Carers is proud to recognise Ridgewater Energy’s leadership and commitment. Their actions set a strong example for employers across Dorset and show what is possible when workplaces truly value and empower Carers.

Forward Carers is proud to recognise Birmingham Community Healthcare (BCHC) as a recipient of our Carer Friendly Employer Commitment Mark. This prestigious award acknowledges workplaces that actively support staff who carry unpaid caring responsibilities, through recognition, policies, and a supportive culture. 

BCHC has taken a leading role in this commitment by establishing a dedicated Carers Staff Network and embedding wellbeing support, flexible practices and Carer workplace Champions. 

Richard Kirby, CEO of BCHC, said: 

“We’ve been on a journey of seeking to take the support for people in BCHC who are Carers more seriously for quite a while now and I am really grateful to the Carers’ network for helping us do that. Their role as critical friends, raising issues, giving us feedback, helping us think through sensible responses, is really important. It’s been eye-opening just how many in our staff have caring responsibilities outside of work. Our job as an employer has to be to make it as easy as possible for people juggling work and care.”  

Rachel Close, Programme Manager at Forward Carers, commented: 

“As a working Carer myself, it is always a joy to meet passionate, like-minded staff networks. Joint Network Chairs Akunna Madufor and Abdulsalam Olatunde have continued to juggle work, caring and leading this new staff network with such energy and commitment. I’m looking forward to continuing our training and mentoring support as the network grows.” 

Forward Carers applauds BCHC’s for taking tangible steps towards embedding carer-friendly practice across the organisation. Their achievement highlights the significant difference employers can make when they acknowledge and support unpaid Carers among their workforce and the wealth of knowledge and experience these staff members provide.  

We look forward to continuing our partnership with BCHC, delivering training, mentoring and guidance as they continue to embed their commitment to Carers.  

About BCHC 

Birmingham Community Healthcare NHS Foundation Trust – known as BCHC – deliver more than 100 different NHS services for people of all ages. They provide core community health services for the 1.1 million people of Birmingham and also a range of specialist rehabilitation and dental services for the 6.5 million people across the wider West Midlands region.  

To read more about BCHC and their Commitment Mark Award, click below.

National Carers: Savings Across the UK

A new approach for 3 of our Carer Cafés!  

Our Carers Cafes are all about connecting, having fun, and looking after your wellbeing. Enjoy free refreshments and a cake while taking a well-earned break in our Carer Café. 

At our 3 brand new Carer Cafés you will now also have the option to bring the person you care for, so that they can join in with games, Tai Chi, and gentle seated exercise at the Age UK Wiltshire Fitness & Friendship Club (£6 per session, but Carers go free). 

These new Carer Cafés are running in Amesbury, Tidworth and Westbury. For more information check out the attached posters or visit the events page on our website!

Everyone is welcome at our Carer Café – whether you’re joining on your own or bringing someone with you. 

If you decide to bring the person you care for along to the Age UK Wiltshire Fitness and Friendship Club, please ensure you agree with the following Age UK Wiltshire policy: 

• I will make sure I am available, in the Carer Café, for the entire duration of the F&F Club. 

• I understand that Age UK Wiltshire’s policies, DBS procedure and insurance cover don’t allow them to support people with eating, drinking, using the toilet or mobility. 

• I confirm that I will not leave the premises while the person I care for is attending the F&F Club. 
  
  

Salisbury Escape Rooms 

Located in the heart of Salisbury at 11a Fisherton Street (SP2 7SU), Salisbury Escape Rooms offers immersive, timed puzzle-adventure experiences that give your mind a break from daily demands. The concept is straightforward: you and your team enter a themed room, and you have 60 minutes to solve clues, unlock mechanisms and “escape” 

Our current game is A Case of Murder and Marigolds – our cozy murder mystery. This time the Wessex Constabulary have tasked you with searching the home of the late botanist Dr. Seymour McGuffin – who was murdered during his annual family reunion. All the suspects are in custody and have not left the premises since the death occurred – but they did have time to stash the murder weapon. We can only hold the suspects for 24 hours, and we are coming up on 23. So you and your team only have 60 minutes to search for the murder weapon and any evidence that will help us make an arrest! The only area we haven’t checked is the greenhouse, Dr. McGuffin’s pride and joy. Will your team get stuck in the weeds or be able to see the forest for the trees? 

Ready to step into the mystery? A Case of Murder and Marigolds is waiting for you at Salisbury Escape Rooms. Book your experience today and see if you have the detective skills to crack the case before time runs out.

Carers get 15% off when they use CARERFRIENDLY15 at check out! 

Online Card Discovery Sessions

Online Carers Card Discovery Sessions are taking place on the 24th February 2026 at 1.30pm and 6.30pm.
Join us to learn how to apply for a Carers Card, how it works, why it matters, the exclusive benefits and discounts available, and how it helps us champion Carers within the community.

See the link below to book through Calendly. 

Forward Carers is proud to celebrate Action for Children’s achievement of the Carer Friendly Employer Commitment Mark, a milestone that reflects an ongoing commitment to gradual, sustainable change. We will continue to support Action for Children as they embed Carer-friendly practices and implement the changes they wish to see across their organisation.

This proactive approach ensures that positive Carer awareness, access to support within Action for Children and the wider community, and strong advocacy for Carers are embedded throughout the organisation’s culture and practice.

Rachel Close, Programme Manager at Forward Carers, said:

“It’s been a real pleasure working with Action for Children to support their journey towards becoming a Carer Friendly Employer. By developing Carer Champions across the country and launching a dedicated staff network, they’ve demonstrated a genuine commitment to creating a workplace where every Carer feels valued and understood.”

Brigitte Gater, Managing Director of Children’s Services at Action for Children, added:

“Action for Children is incredibly proud to achieve the Carer Friendly Employer Commitment mark, confirming our dedication towards creating a supportive and inclusive environment for all staff.

“We have been working closely with Forward Carers and colleagues within Action for Children who are Carers themselves, to ensure we are putting systems in place that properly support staff with personal caring responsibilities.

“We have set up a staff network for Carers and are developing trained Carer Champions, who will ensure that Action for Children continues to provide effective support to staff and improve wellbeing, including offering flexible working arrangements and paid dependency leave.

“Our aim is to empower staff to balance work and care and receive the support they need to feel happier, healthier and understood – and we are thrilled that these efforts have been recognised.”

About Action for Children
Action for Children protects and supports vulnerable children and young people by providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. With 342 services in local communities across the UK, in schools and online, in 2024/2025 the charity supported 551,400 children, young people, and families.

Your Carer Friendly ID Card helps you be recognised quickly, whether you’re collecting a prescription, visiting hospital, speaking to school or work, or accessing local support. 

Many Carers and Young Carers tell us how much they appreciate having a digital version they can access instantly on their phone, especially on busy days. That’s why we encourage you to store your card safely on your smartphone and show it whenever you need it. 

We’re also working on a new, improved Carer ID Card based on your feedback. While that’s in development, thank you for sticking with us and making the most of the digital version. 

Here’s a Step-by-step guide 

Option 1: Add Your Carer ID Card to Your Mobile Wallet (Android) 

If you have an Android phone, you can store your card in Google Wallet. This keeps it safely in one place, just like bank cards or travel passes. 

How to add your card: 

1. Open the Google Wallet app. 

2. Tap “+ Add to Wallet”, then choose “Everything else”. 

3. Take a clear photo of both sides of your Carer ID Card 
   – tap the button when prompted to capture the second side. 

4. Select “ID Card” as the type. 

5. Add any extra details if the app asks (for example, your region). 

6. Tap Save or Add. 

Once added, you can open Google Wallet any time and tap ‘View pass images’ to show both sides of your Carer ID Card when asked. 

Option 2: Save Your Carer ID Card in Your Phone’s Photo Gallery (All Phones)

This option works on all smartphones, including iPhones and Android devices. 

How to do it: 

1. Take a photo of both sides of your Carer ID Card. 

2. Save the images in your phone’s photo gallery. 

3. Move them into your Favourites or Starred folder so they’re easy to find quickly. 

This simple method is great for Young Carers or anyone who wants a no-fuss digital version. 

Why Using a Digital Card Helps

Keeping a digital version of your Carer ID Card means: 

• You can show it instantly in appointments, pharmacies, workplaces, shops, or schools. 

• It reduces the risk of losing the physical card. 

• It helps people recognise your caring role when you need support. 

• It’s an easy backup while we work on your enhanced card. 

Several Carers also tell us that carrying a digital card gives them added confidence, especially when explaining their role to professionals who may not always understand the pressures they’re under. 

More on the Carer Friendly ID Card

If you are yet to apply for your Carer ID Card, or want to know more about what it is and how it can support you in your Caring role, click on the link below to view our dedicated blog explaining this.

Being recognised as an unpaid Carer can make daily life easier, but many Carers in Wiltshire tell us this is still a challenge. In our survey, only 28.5% of Carers agreed they feel recognised and respected. Carers attending our focus group said they wanted to be recognised as an expert, while many said they wanted clearer proof of their caring role.

That’s why our Carer ID Card is so important. It’s a free, simple way to show you’re a Carer – whether at work, school, healthcare appointments, or out and about.

What is the Carer ID Card?
The Carer Friendly ID Card is available as both a physical card and a digital version on your mobile phone. It displays your photo, just like a driving licence, so you can easily prove your caring status.

Benefits of Having a Carer ID Card

• Verification of Your Caring Role
  Show that you are a Carer in workplaces, colleges, or healthcare settings – whether you are in paid work, a Young Adult Carer, or supporting medical discussions.
• Security
  Carrying a card means you don’t need to bring sensitive paperwork with you.
• Confidentiality
  Quickly prove your caring status without having to explain your situation in front of the person you care for.
• Peace of Mind
  Your card includes In Case of Emergency (ICE) contact details, giving reassurance that the person that you provide care for will be supported if something happens to you.
• Exclusive Discounts & Offers
  You’ll get access to our Wellbeing Directory, discounts across Wiltshire (see below), and hundreds of online savings through Discounts for Carers.

Where Can I Use My Carer ID Card?

Our Carer ID Card can be used in a variety of situations to effectively explain your caring responsibilities and the impact that this role has on your life.  Your card can be used to:

• Explain lateness at work, as you may have to wait for paid carers to arrive
• Show employers why you need flexibility or, explain the need to take urgent caring phone calls
• Collect prescriptions from pharmacies
• Validate your role and provide valuable input to medical staff and social workers
• Access events, attractions, and discounts across Wiltshire and beyond.

During the pandemic, Carers used their ID card to legitimately travel outside of their area and access priority shopping hours to support the person they care for as a key worker.

Local Discounts and Free Entry

As of November 2025, Carer ID Cardholders can access a wide range of discounts and free entry across Wiltshire, including:

• Free entry if you are with the person that you care for: Wiltshire Museum, The Hall Bradford-on-Avon, Trowbridge Museum (free entry to all).
• Discounts: McBrides Diner(10% discount on food and drink), Indico (10% discount in store), Radiant Soul (10% discount on holistic therapy session), Cesar’s Coffee (10% on food and drink), Sole Luna (5% discount).
  

See the full and regularly updated list in our Wellbeing Directory, just type in Wiltshire Dorset with a 10-mile radius in the search filter.

Carers’ Voices

Here’s what some Carers told us about their card:

• “Ordered a card for my daughter that cares for me and her Grandmother with parkinsons. So useful for her just to have the identification especially if out and about for supporting at events etc.”
• “I find Discount for Carers a great support package. I use them for travelling and to book hotels, I also use them for discounts on meals out.”
• “Found the card very useful for gaining access to hospital and Care Home during Covid restrictions.”

How to Apply

The Carer ID Card is provided by Forward Carers and is available for FREE to unpaid Carers in Wiltshire. You will also receive instructions on how to access a digital card that is downloadable to your phone. Once you apply for a Carer ID Card, Wiltshire Council will contact you to offer support with contingency planning. This is part of their commitment to ensuring Carers have peace of mind in the event they are unable to provide care.

 To register for your Carer ID Card, click the relevant button below to Get Help  

Help Us Grow Carer Friendly Communities

• Tried your card somewhere new? Let us know at info@forwardcarers.org.uk so we can approach them to officially join and offer a discount.
• Know a local business keen to help? Ask them to sign up to our free Carer Friendly scheme.
• Want to do more? Spread the word and encourage more businesses and services to provide offers.

Your Carer ID Card is more than just proof – it’s recognition, support, and peace of mind.

Apply today and make sure you’re valued for the vital role you play.

National Carers: Savings Across the UK

Wiltshire Carers: Your Latest Offers & Resources

Why not have a look at where you could buy your Christmas gifts this year using your Carers ID Card. Lots of lovely things to find with a discount...

In Wiltshire visit: 

Sole Luna in Calne- the home of beautiful hand dyed clothing, crystals, incense, candles, and more to receive a 5% discount. 

Indico in Cricklade stocks wonderful gifts, homewares, accessories and jewellery, from India. Receive a 10% discount in store with your card. 

You may know someone who would enjoy a visit to Salisbury Escape Rooms. 15% Discount available using CODE: CARERFRIENDLY15 

Whilst out shopping in Trowbridge, rest a while and visit Cesar’s Coffee for some refreshment and light bites and receive 10% off your bill. 

Featured offer/service– Inglis Physiotherapy

 

Have Your Say on Self-Directed Support in Wiltshire

Do you, or someone you care for, use Self-Directed Support (SDS) – sometimes called a Personal Budget or Personal Payment Plan? 

SDS is about giving people more choice and control over how their care and support needs are met. Instead of the council arranging services for you, the money can be given directly to you (or managed on your behalf), so you can decide what works best – from employing a personal assistant, arranging home care, or paying for activities, therapy, equipment, or short breaks. 

We know that SDS works differently for everyone, and sometimes it isn’t straightforward. That’s why Voice It, Hear It is leading an independent piece of engagement to gather the real lived experiences of people across Wiltshire. 

We want to hear from people who: 

• are currently using SDS, 

• were offered it but chose not to take it up, 

• tried it but later went back to council-arranged support, or 

• care for or support someone who has been involved in SDS. 

• are a professional who supports, advises, or works with people offered SDS 

Why your voice matters 

Services can only change for the better when the people who use them share what works, what doesn’t, and what could be improved. Your insights will directly feed into a report that is shared with Wiltshire Council, local partners, and the wider community later this year. 

How you can take part 

You can share your story in whatever way works best for you: 

• complete our online survey – tell us as much as you would like in your own time, at your own pace: https://survey.communityfirst.org.uk/zs/3CBZvN 

• a one-to-one chat on the phone or by video call, 

• a face-to-face meeting, 

• through a group or organisation you already know and trust. 

Conversations are guided by a few open questions, kept confidential, and can remain anonymous if you wish. 

Email: voice@communityfirst.org.uk 
Phone: 01380 722 475 

This project is part of Voice It, Hear It and supported by Wiltshire Council. 

Your voice can shape the future of support in Wiltshire – please get in touch if you’d like to take part.

Carers Rights Day 2025 – Know Your Rights, Use Your Rights Support 

Carers Rights Day is fast approaching on Thursday 20^th November – a national awareness day dedicated to ensuring unpaid Carers understand their rights, know where to get help, and feel supported in their caring role.  

Across Dorset and Wiltshire, partners are coming together to host a variety of online and in-person events offering advice, information, and wellbeing activities for Carers. 

A full programme of events will be available soon on the Our Dorset website, our own Forward Carers online calendar in Wiltshire, and the Carers Together Wiltshire events – so keep an eye out and get involved on what is on near you!

Carers Rights Day Online Events  

Remember to book onto these, we would love to see you there.  

The Carers Card and How it Supports your Rights, 18th November 2025 6.30pm-7.15pm.  

Link to Book: Carers ID Card Discovery Session – Carers Rights  

Support For Working Carers-Rights at Work 20th November 7pm-7.45pm.  

Link to Book: Support For Working Carers

The theme this year is “Know your rights, use your rights”. This day is a call to recognise and celebrate the vital contribution of unpaid Carers and to ensure that you – the Carers we support – are empowered with the knowledge, tools and support you deserve.

Why this day matters

There are an estimated 5.8 million unpaid Carers in the UK – people providing care to a partner, family member, friend or neighbour without being paid. Many Carers do not recognise themselves as Carers, and may miss out on the rights and support available. Knowing your rights is not just about legal entitlement, it’s about safeguarding your wellbeing, protecting your role as a Carer, and enabling the person you care for to receive the best support.

What rights should Carers know about?

Here are some of the key rights and entitlements you should be aware of:

• The right to a Carer’s Assessment: if your caring role is affecting your life, you have the right to ask your local authority for an assessment to identify support for you.
• The right to be identified as a Carer: for example, on GP records, and to access immunisations or health checks.
• Employment-related rights: you have the right to request flexible working from day one of employment, and under the new framework you can change arrangements more than once a year.
• The right to challenge when your rights are not being met: whether that is discrimination in the workplace, being left out of decisions about the person you care for, or transitions between children’s and adult services.

What we at Forward Carers are doing…

As a values-driven social enterprise dedicated to recognising, valuing and supporting unpaid Carers, here’s how we are marking this Carers Rights Day:

• Events (online & in- person) across our regions (Birmingham, Dudley, Sandwell, Walsall, Dorset and Wiltshire) to help you understand your rights, ask questions and access support.

• Measurement and impact focus: we will track how many Carers access the sessions, how many undertake a Carer’s Assessment after the event, and how many report feeling more confident in exercising their rights in our service areas over next 12 months.
• Testimonies & case-studies: sharing real-life stories of unpaid Carers we support, to highlight the difference that rights awareness can make.

Why it matters for Carers and whole families…

For the Carer: this day and ongoing work is about you – your health, your potential to carry out caring in a sustainable way, your ability to have a life outside caring.

For the person you care for: when you are supported and empowered, the quality of care improves, the relationship is stronger, and the whole family benefits.

For services & businesses: recognising and supporting unpaid Carers reduces hidden costs, prevents crises, and builds resilient, Carer-Friendly communities. Indeed, Carers underpin our health and social care systems, and deserve to be “seen, heard and supported”.

How you can get involved

• If you are a Carer (or think you might be) — book into one of our Carers Rights Day sessions and use the day to gain information and advice or: “What rights am I entitled to? Am I using them?”

• If you are an employer or organisation — join us in promoting Carer-Friendly policies, sharing resources, and making your workplace one where Carers are recognised and supported.

• Share your story: whether via our social channels or email us — your voice helps others realise they are not alone.

Closing thoughts

On this Carers Rights Day we commit to standing with you: helping you know your rights, feel confident to use them, and supporting you to live a life beyond caring. As one of our partners said recently: “When Carers understand their rights, everything changes.” We look forward to working together to build Carer-Friendly Communities where unpaid Carers are truly recognised, valued and supported.

A brand-new online resource has been launched to support Young Carers in Wiltshire, offering a dedicated space where children and young people caring for a family member can find guidance, information, and support.

The new Young Carers pages on the Carer Friendly Wiltshire website have been co-produced with Young Carers themselves, ensuring the content is engaging, relevant, and truly reflective of their experiences.  

The pages provide:

• Practical Support Young Carers Cares ID Card to support their recognition in our communities, online activity groups, National and Local discounts directory 
• Local support information including where to get help and how to connect with other young carers. Benefits calculator for Young Adult Carers, financial support and grants 
• In Our Own Words  that let young carers know they are not alone and share experiences
   
  

Voices from the community

” The Young Carers page is informative with a subtle blue background making it easier to read and there are links to finding information. It is definitely a good website to use!’ – Chloe a member of the Young Carers Council

“Young carers are vital to our communities. This resource recognises their role and provides a safe space to connect, learn, and access support. Thanks to Forward Carers for ensuring young carers’ voices shaped this project. We encourage families, schools, and professionals to explore and share the resource widely.”
— Georgia Tanner, Strategic Commissioning Team Manager, Wiltshire Council

“It was an amazing opportunity for Wiltshire Young Carers to co-produce the Forward Carers website. Their insights were so valuable and were a key part in making the website engaging and young person-friendly. Thank you to Rachel for leading on this project, we look forward to continuing to work with you and your team.”
— Youth Voice Worker, Wiltshire Young Carers Council

“Forward Carers are delighted to have worked so closely with Young Carers Council members, Wiltshire Council, Youth Action Wiltshire, and Carers Together Wiltshire to support with these co-created dedicated pages. Shaped by Young Carers and for Young Carers, this is the start of our ongoing relationship to ensure their voices guide us to the support that reflects what really matters to them.”
— Rachel Close, Programme Manager, Forward Carers

About the project

Forward Carers, Wiltshire Council, Youth Action Wiltshire, and Carers Together Wiltshire have collaborated to create this resource as part of their shared commitment to recognise, celebrate, and support the incredible role Young Carers play in their families and communities.

The new Young Carers website pages are now live at: carerfriendlywiltshire.org.uk/young-carers

Carers Rights Day 2025 – Know Your Rights, Use Your Rights Support 

Carers Rights Day is fast approaching on Thursday 20^th November – a national awareness day dedicated to ensuring unpaid Carers understand their rights, know where to get help, and feel supported in their caring role.  

Across Dorset and Wiltshire, partners are coming together to host a variety of online and in-person events offering advice, information, and wellbeing activities for Carers. 

A full programme of events will be available soon on the Our Dorset website, our own Forward Carers online calendar in Wiltshire, and the Carers Together Wiltshire events – so keep an eye out and get involved!

Carers Rights Day Online Events  

Wiltshire Carers: Your Latest Offers & Resources

The Parkinson’s UK – The Cricklade Café Volunteers Team

A warm, friendly and comforting welcome awaits you. Meeting on the third Wednesday of every month 10:30 – 12:00. They have regular visits from the Parkinson’s Nurse Disease Specialist from GWH Swindon and other guests that are of interest to our visitors. Anyone with Parkinson’s, their spouse or family and friends are welcome to join at the cafes if they wish.

If you would like to find out more information about the Parkinson’s UK – The Cricklade Café, then please contact: parkinsonscafecricklade@gmail.com

Open Door Warminster

About Us
A volunteer group supporting residents of Warminster and nearby villages. Formed in 2020, aiming to bring people together in a friendly, safe space to combat loneliness and social isolation.

Their Chat Cafés

• Thursday Friendship Café: Open every Thursday morning for anyone feeling lonely or isolated. Enjoy good company, a cuppa, and cake in a welcoming atmosphere.
• Cancer Support Café: Held on the 1st and 3rd Friday of each month for anyone affected by cancer or supporting a loved one. Volunteers with lived experience offer a listening ear, and guest organisations like Macmillan Cancer and Look Good Feel Better share practical advice.
• Prostate Support Café: Open on the 2nd and 4th Monday, 7:00–8:30pm, helping men talk openly about prostate cancer and raise awareness.
• Grief Support Café: Held on the 2nd and 4th Friday, offering a safe place to share and work through feelings of loss with understanding volunteers.
  

Details
All cafés take place at The Athenæum Centre, 18–20 High Street, Warminster, BA12 9AE.
It’s a free, drop-in service—donations welcome. The trained volunteers are experienced in safeguarding and active listening.

Carers Together Wiltshire Preparation for End of Life and Bereavement Workshop

  

Did you know?

Wiltshire Carers- Your Latest Offers & Resources 

Did you know that Wiltshire Carers also have access to a wide range of online discounts too!

Here are a few for you to browse:

The Tea Break Project 

The Teabreak Project is your monthly yes to a beautiful, boxed reminder that you matter. It combines craft with a delicious cake filled moment. 

15% discount on any one-off purchases or the duration of a subscription using CODE: FORWARDCARERS15-Discounts – Forward Carers 

SoleCup 

SoleCup products offer long-lasting alternatives to single-use disposables. They are barista friendly and designed to work with both coffee shop machines and home brewing set-ups. SoleCup says ‘We’re committed to reducing environmental impact without compromising on the flavor and quality of your drink.’ 

SoleCup- 20% Discount with code CARERS20 online- Premium Eco-Friendly Coffee, Loose Tea and Smoothie Travel Mugs-Discounts – Forward Carers  

The Black Dementia Company 

The Black Dementia Company offers products and services to support the care of people living with dementia, especially those who are familiar with African and Caribbean cultures. This includes a range of jigsaw puzzles and books. 

The Black Dementia Company- 10% discount off products and services, including our online training sessions. Mention Forward Carers when you contact us to place your order for the discount to be applied-Discounts – Forward Carers 

This month’s newsletter shines a spotlight on Better Housing, Better Health, a free UK-wide advice service helping Carers make their homes warmer, safer, and more affordable. You’ll also find the latest national discounts from well-known brands, alongside local offers and resources for Carers in Dorset and Wiltshire – from community hubs tackling loneliness to practical guides that make navigating care and support easier.

Better Housing, Better Health – Supporting Carers Across the UK

Looking after someone you love can be incredibly rewarding, but it can also be tough, especially when housing conditions or high energy costs add extra pressure. Cold, damp, or homes in need of repair, can impact your health and the wellbeing of the person you care for. 

That’s where Better Housing, Better Health (BHBH) can help.

Plan Ahead – Even in the Heat

It might not be on your mind during this hot weather, but winter will be here before you know it. The support from Better Housing, Better Health is available now, so it’s the perfect time to plan ahead. Acting early means your home can be warm, safe, and affordable to run when the cold months arrive. 

What is Better Housing, Better Health?

Better Housing, Better Health is a free, confidential advice service that helps households across the UK make their homes warmer, safer, and healthier. Run by The National Energy Foundation, it offers practical guidance and connects you to grants, funding, and home improvements that can make a real difference. 

Why it Matters for unpaid Carers

If you’re a Carer, you probably spend more time at home than most, and the quality of that home can directly affect your health and your ability to care. 
BHBH can help you: 

Feel more comfortable – Warmer, more energy-efficient homes mean less stress and more peace of mind. 

Save money – Lower energy bills ease financial pressure, freeing up money for other essentials. 

Protect your health – A warm, safe home reduces the risk of respiratory illnesses, slips, and falls. 

Make daily life easier – When a home is well maintained and suitable, caring responsibilities become more manageable.

How Better Housing, Better Health Helps

You can get support with: 

Signposting to other local services that can help. 

• Free advice on energy efficiency and insulation. 

• Finding grants or funding for home improvements. 

• Repairs or replacements for heating systems. 

• Guidance on reducing damp and mould. 

Take the First Step

Don’t wait until the cold sets in,  find out what help you can access today. 

Wiltshire Carers – Did You Know?

There are some great offers and activities you can enjoy as a Carer. Many places accept our Carers ID Card as Registered Carer evidence, so always worth asking but you can also apply for these yourself: 

• Access for Everyone – National Trust:  Access for everyone | National Trust 

• Carer Pass Redemption Information – Merlin Annual Pass: Carer Pass Redemption Information | Merlin Annual Pass 

Palmer Gardens Garden Centre is run by the Shaw Trust and provides a friendly welcoming environment. Visit the Mulberry Tree Cafe whilst you are there, for a relaxing drink or something to eat.  Palmer Gardens | Trowbridge | Facebook 

Our Project Assistant, Karen, will be visiting Tisbury, Pewsey, Amesbury. Cricklade and Marlborough  over August and September. Do you have any local businesses you’d like to see signed up to our Carer-friendly scheme in these areas? Let Karen know via our carerfriendly@forwardcarers.org.uk 

Carers Week 2025 was a heartfelt celebration across Dorset and Wiltshire, with a shared focus on fairness and recognition for unpaid Carers. 

We teamed up with our Carer Friendly business and community partners to bring you special experiences, free events, and practical support, designed with you in mind.

Throughout the week, Carers told us they felt more connected, better informed, and truly appreciated. Thanks to the support of our amazing partners, we welcomed new faces and strengthened support for those who care every day – often without a break or recognition. 

A big thank you to: 
Blandford Hidden Gardens, 
Pavilion Dance South West, 
Leonardo Carer Support, 
Brownsea Island – National Trust, 
Carers Money Matters, 
Colten Care
who helped bring incredible events to life: 

• Hidden Gardens (Blandford) – A peaceful day out where Carers enjoyed free access with their Carers Card. 
  “How wonderful to access this for FREE with our Carers Card. I hope more events like this sign up to your programme.” 
• Brownsea Island (National Trust) – Ten Carers joined a relaxing trip, while 31 more visitors learned about Carer support. 
  “Really enjoyable day – the island facilities were great.” 
• Carers Rights at Work (Online) – Over 75 Carers joined two online sessions covering workplace rights and financial support. 
  “This was so helpful. I’ll be following up on Carers Leave.” 
• Adam Practice , Checkers Garden Party, Dorset Museum Events – In-person outreach in Poole, Salisbury and Dorchester, where Carers got advice, signed up for services, and felt seen. 
  (Adam Practice is one of our Carer Friendly GP practices!)

Across all events, Carers told us they valued the mix of practical advice, emotional support, and well-deserved time out. Many said they hadn’t realised what help was available – and several joined support services on the spot. 

As one Carer told us: 
“Yes, we have your Card – but I didn’t realise we could get this sort of support.” 

We’re proud of the impact made, both in person and online, and we’re already looking forward to building on this to ensure Carers feel supported, valued, and connected all year round. 

National Carers: Savings Across the UK 

Sailsbury business expo!  

Carer Money Matters

Carer Support Wiltshire- Free advice on energy saving, energy debt. Financial Wellbeing Officers can talk to about other money matters too.

NHS Talking Therapies

Self Referral for Carers

Remember to check out our calendars… 

Explore a range of events for Carers in Wiltshire. From support groups to informative sessions, there’s something for every Carer. Our What’s On calendar’s will tell you more...

As we mark Carers Week 2025, Forward Carers is celebrating the incredible unpaid Carers who support loved ones every day – and the communities stepping up to support them in return. 

This year’s Carers Week theme, “Putting Carers on the Map,” is a powerful reminder of how vital it is to recognise and support those who care – and that starts with our local communities. Carers are everywhere: they are our neighbours, our colleagues, our friends and our family members. Yet many go unrecognised and unsupported, simply because the people and places around them aren’t aware of the role they play. 

At Forward Carers, we believe that every Carer deserves to be seen, valued and supported – not just by services, but by the community around them. That’s why our Carer Friendly Communities work is so vital. 

🌍 What is a Carer Friendly Community? 

A Carer Friendly Community is one where unpaid Carers are recognised, respected and supported in everyday life – whether they’re visiting a GP, attending school, going to work, or popping into a local shop. 

Through our Carer Friendly Communities programme, Forward Carers works with: 

• Businesses and employers to become Carer Friendly Employers 

• Health and care professionals to spot and support Carers early 

• Community groups and local services to improve accessibility and understanding 

• Schools and colleges to support young and young adult Carers 

By building awareness and making small, meaningful changes, we help local organisations create inclusive environments where Carers feel seen and supported – without having to ask. 

🏆 Recognising Carer Friendly Champions 

Part of our mission is to celebrate and showcase the organisations that are making a real difference to Carers. From GP surgeries with dedicated Carer leads, to high street businesses offering flexible appointments or quiet spaces, we’ve seen incredible examples of inclusive practice in action. 

Our Carer Friendly ID Card Scheme and Carer Aware Training also help professionals to understand what it means to be Carer aware – and how they can help Carers access the right support at the right time. 

If your organisation would like to become more Carer Friendly, we’d love to support you. It’s free, flexible, and could make all the difference to someone who is caring in silence. 

💙 Carers Week: Let’s Put Carers on the Map – Together 

This Carers Week, we’re not just celebrating Carers – we’re calling on everyone in the community to take action. 

Whether you’re a school, shop, faith group, local employer or health provider, you can help create a more inclusive, compassionate community by becoming Carer Friendly. 

Together, we can ensure that Carers feel supported in every space they walk into – not just during Carers Week, but every week of the year. 

🔗 Find out more and get involved in our Carer Friendly Communities initiative at www.forwardcarers.org.uk  

Dementia Action Week, taking place from Monday 20 May to Sunday 26 May 2025, is a national initiative led by the Alzheimer’s Society and supported by organisations, communities, and individuals across the UK.
It is a vital opportunity to raise awareness, improve understanding, and inspire action to support those living with Dementia and the Carers who support them.

🧠 What is Dementia?

Dementia is an umbrella term for a range of progressive neurological conditions that affect memory, thinking, behaviour, and the ability to perform everyday activities.
There are many different types of Dementia, with Alzheimer’s disease being the most common.

Dementia is not a natural part of ageing — it is caused by diseases of the brain.
While it is more common in people over 65, younger people can also be affected.

Living with Dementia can be challenging, not just for the individual, but also for the family members and friends who take on caring responsibilities. Raising awareness and promoting understanding helps create a more inclusive and supportive society for everyone affected.

💬 Why Dementia Action Week Matters

Dementia Action Week is about more than just raising awareness — it is about taking action.
By improving knowledge and understanding, we can tackle stigma, encourage early diagnosis, and ensure that those living with Dementia and their Carers have access to the support they need.

Key aims of Dementia Action Week include:

• Raising public understanding of what Dementia is and how it affects individuals and families.
• Encouraging people to seek help early if they are concerned about memory problems.
• Promoting Dementia-friendly communities, where people living with Dementia feel supported, understood, and included.
• Highlighting the vital role of unpaid Carers, who provide incredible support to loved ones living with Dementia.

🌍 How You Can Support Dementia Action Week

Everyone has a part to play in making a difference. Here are a few ways you can get involved:

• Learn more about Dementia: Take some time to understand the different types of Dementia and how they affect people.
• Start conversations: Talk with friends, family, and colleagues about Dementia to help normalise the conversation.
• Challenge misconceptions: Help tackle stigma by sharing accurate information and encouraging understanding.
• Support Carers: Acknowledge and appreciate the incredible work of those caring for someone living with Dementia.
• Promote kindness and patience: Small acts of patience and empathy can make everyday situations easier for someone living with Dementia.

Together, we can create a society that is more inclusive, supportive, and empowering for those living with Dementia and their Carers. Whilst a diagnosis can be life-changing, it does not define a person.
By working together, raising awareness, and taking positive action, we can build communities where everyone affected by Dementia feels valued, understood, and supported.

This week — and every week — let’s take action for a better future for people living with Dementia and those who care for them.

Celebrating Carers Week 2025: Championing Equality for Unpaid Carers

Carers Week 2025, taking place from 9–15 June, shines a spotlight on the invaluable contributions of the UK’s 5.8 million unpaid Carers. This year’s theme, Caring About Equality, underscores the disparities and challenges carers face, including financial hardship, social isolation, and limited access to support services.

Understanding the Theme: Caring About Equality 

Unpaid Carers are the backbone of our society, providing essential care to family members, friends, and neighbours. Despite their significant contributions, many Carers experience inequalities that impact their health, finances, and opportunities.

Our Events and Activities for you

Forward Carers are putting on several events over Carers week. Some are available to book now and more will appear in early June.  

Rights at Work 

Support for Working Carers: Your Rights at Work & Financial Wellbeing. Join us for an informative online session exploring Carers leave and your rights in the workplace.  

Learn how the Carer’s Leave Act and other rights can support you as a working Carer. Find out how to approach conversations with your employer about your entitlements. Hear from expert guest speakers, including the Carer Money Matters Project, covering benefits, budgeting help, and local financial support. 

📅 Session Times on Microsoft Teams: 

Lunch & Learn: 1:00–1:45pm (plus 15 min Q&A)  

Evening : 7pm – 7,45pm (plus 15 min Q&A) 

Take a look at what else is happening here:  Calendly 

What’s on in Wiltshire

Explore a range of events for Carers in Wiltshire. From support groups to informative sessions, there’s something for every Carer.

You can also use these links for What’s On near you… 

Our Dorset Carers Week Events

Available to Wiltshire Carers too!

Join the Our Dorset community in celebrating Carers Week with a series of events aimed at recognising and supporting Carers across the region Carers Week 2025 – Our Dorset and we have some special events:  

Hiddens Gardens Event Blandford Forum. (In partnership with Forward Carers and Carer Support Dorset) 

Come and explore this fascinating Georgian gem, described as a “Little Bath in bricks”. Visit some very different gardens – Georgian to modern, large to courtyard, including ones not opened before. Refreshments available. Some plants will be available for sale. 

Cost – Free Entry to first 50 Carers and half price thereafter, with Carers ID Card. (usually £7.00) to visit all the gardens, accompanied under 18s free.

How to get tickets / programmes

Blandford Town Museum – Contact Us | Blandford Town Museum 

Location: Blandford’s Hidden Gardens | the National UK Open Gardens Directory

 

Spring Into Support this April 🌼

We know that being asked to take part in surveys can sometimes feel like you’re saying the same thing repeatedly and you don’t see the impact. Sadly, some changes take a long time.  As Carers, your time is precious and often stretched between work, caring responsibilities, and everyday life. That’s why we want to be clear that we feel these two surveys are important – they are about you, your experiences, and how to improve support and research for Carers in the future.  

Take a moment to have your say—and don’t forget to check out our updated Carer discounts in Dorset!

HELP SHAPE FUTURE CARER RESEARCH – SHARE YOUR VIEWS

The research team at Bournemouth University is inviting Carers in the Wessex region (Dorset & Wiltshire) to take part in two important surveys. Your insights will help shape future Carer-focused research and better support systems for those balancing work and caring roles. 

1. Working Carers In Wessex Survey 

Many working Carers juggle employment with caring responsibilities – a tough balancing act that can affect wellbeing, relationships, and job stability. This survey seeks to better understand these challenges and gather your views on what research is most needed. 

✅ Who can take part? 
Unpaid Carers aged 18+ who are currently employed and live in Wessex (Dorset/Wiltshire). 

📋 What will you be asked? 
You’ll be asked about the support you receive at work, areas you think need more research, and basic personal information to help with analysis. 

2. Unpaid Carers In Wessex Survey

This second survey focuses on unpaid Carers more broadly. Whether or not you’re in paid employment, the aim is to learn about your experiences with research and hear your ideas for how Carers can be more involved in shaping future projects. 

✅ Who can take part? 
Any unpaid Carer aged 18+ living in the Wessex region (Dorset/Wiltshire). 

📋 What will you be asked? 
You’ll be invited to share any previous research involvement, what topics matter most to you, and how we can make research more accessible for Carers. 

Why Your Voice Matters 

Both surveys are part of the Building Carer Research Capacity project, which aims to ensure that future research is shaped by Carers’ real-life experiences and priorities. Your feedback could help influence better policy, support services, and understanding of what it really means to be a unpaid Carer.  

If you have any questions or would like to learn more, you can contact: 

Dr Andy Pulman 
Post Doctoral Researcher in Social Care 
📧 Email: apulman@bournemouth.ac.uk 

Healthwatch Survey

Healthwatch exists to be the voice of the patient. Listening to the views and experiences of people using health and social care services in order to help improve them.  

This survey is looking at the experiences of unpaid Carers, looking after people over the age of 18. They want to know what happens when someone rejects being given care and the impact that this has on their Carer.   

They are also interested in what it is like to access care on behalf of someone else and the barriers that carers face.   

Thank you for considering taking part – your voice can make a real difference.

How are you impacted when the person you care for refuses to accept help? 

Do you feel involved in decisions made about the people you care for? 

Healthwatch exists to be the voice of the patient. Listening to the views and experiences of people using health and social care services in order to help improve them. 

This survey is looking at the experiences of unpaid Carers, looking after people over the age of 18. They want to know what happens when someone rejects being given care and the impact that this has on their Carer.  

They are also interested in what it is like to access care on behalf of someone else and the barriers that carers face.  

Thank you for taking part and making your voice heard.  

Welcome to our March newsletter! As the weather begins to improve, we hope you are finding moments to enjoy the change of season and are feeling supported in your caring role. In this addition we’re excited to introduce Carer Money Matters, a new support service developed with Carers Trust, available in Dorset & Wiltshire. Offering guidance and resources to help Carers manage finances, access benefits, and navigate financial challenges. We’re also recognising Young Carers Action Day, held on Wednesday, 12th March, with the theme “Give Me A Break,” highlighting the need for young Carers to have time to rest and recharge.

NEW SERVICE- CARER MONEY MATTERS

Carer Support Dorset & Wiltshire are excited to announce a new service, Carer Money Matters. Designed in collaboration with the Carers Trust, Carer Money Matters will offer Carers guidance and resources to help manage finances, access benefits, and navigate financial challenges in their caregiving roles. 

Worried About Making Ends Meet For You Or The People You’re Caring For? 

We want to help you feel more confident about money, for you and the people you’re caring for. Carer Money Matters can help you understand, and get, the financial support you’re entitled to.  

Offering free advice on energy saving and energy debt, and help to get you on the Priority Services Register with your supplier. This will help you get extra support with things like meter readings, advance warnings of supply interruptions and how to save on cooking and heating. You’ll also get priority reconnection if your supply is interrupted. Also, advice on practical ways to reduce your energy bills that work for your individual circumstances.

The Financial Wellbeing Officers can talk to you about other money matters too, whether it’s for you or the people you care for. Balancing caring responsibilities and finances isn’t easy, and they can help you to access the support you need to manage money and reduce debt.  

We also know that a majority of carers are either forced to leave work altogether or to reduce their paid hours because of the pressures of their caring roles. So if you’re thinking about how to balance work and caring, they can also support with things like interview practice, job searching and getting your CV into shape.  

Carer Support Wiltshire at email admin@carersupportwiltshire.co.uk, or call 0800 181 4118 and leave a message.

YOUNG CARERS ACTION DAY

National Savings for Carers- affiliated with Discounts for Carers

For all our Carers across the UK, we’re adding new offers for you each month. Here are some of the latest discounts available nationwide: 

Parkdean Resorts-Celebrity Weekenders-Up to 10% Carers Discount. Discounts – Forward Carers 

Trainpal Railcards-Up to 20% Carers Discount on train tickets, 20% discount for new customers & 10% discount for existing customers. Discounts – Forward Carers 

Go Ape-15% Carers Discount. Discounts – Forward Carers 

Johnston Prams-10% Carers Discount. Discounts – Forward Carers 

Body Shop- 20% Carers Discount on full price. Discounts – Forward Carers